MasterCraft FAQs

MasterCraft has been serving homeowners since 1986.

Through four economic recessions, we’ve remained stable by focusing on quality workmanship, honest pricing, and referral-based growth.

Yes.

We are:

• Fully licensed
• Insured contractor & installer
• CSL Licensed
• RRP (Lead-Safe) Licensed
• EPA Lead-Safe Certified

We follow all state and federal safety guidelines.

No.

Your estimate is prepared by a licensed construction professional, not a commissioned salesperson.

We explain your options clearly, review pros and cons, and let you decide.

No.

We are a family-owned business, not a franchise operation.

We serve:

• Eastern Massachusetts
• All of New Hampshire
• Most of Vermont

Including coastal, inland, and mountain communities.

Most residential roofing projects are completed in one day, depending on size and weather conditions.

We install:

• Asphalt shingles
• Standing seam metal roofing
• Metal shingles
• Synthetic roofing systems
• Rubber roofing (EPDM for flat or low-slope roofs)

We help you choose the right system for your home and budget.

Common signs include:

• Curling or missing shingles
• Leaks or ceiling stains
• Granule loss
• Ice dam issues
• Roof age over 20–30 years

We provide honest evaluations — if you don’t need a roof yet, we’ll tell you.

Fiber cement siding is primarily made of cement, sand, and cellulose fibers. It is engineered to resist:

• Rot
• Fire
• Moisture
• Termites
• Wind damage

There are several manufacturers in the market, but James Hardie® is the #1 residential fiber cement brand in America.

MasterCraft is a James Hardie Elite Preferred Contractor — the highest recognition level.

James Hardie Preferred contractors meet strict installation standards, follow manufacturer guidelines, and demonstrate consistent excellence.

All Hardie installations are registered in the official warranty portal.

Both are low maintenance, but they differ.

Fiber cement:

• Nailed firmly to the structure
• Noncombustible
• Highly wind resistant
• Designed for specific climate zones

Vinyl siding:

• Lower upfront cost
• Installed loosely for expansion
• Can fade or melt under high heat

We explain the pros and cons so you can make the right decision.

Most siding projects are completed in approximately 10 days, depending on size and complexity.

Yes. We install Energy Star® compliant window systems designed for the Northeast climate zone.

Key features include:

• Low-E glass coatings
• Argon or Krypton gas insulation
• Warm-edge spacer systems
• Proper installation and sealing

Most residential window installations are completed in one day, depending on the number of units.

Yes. We install energy-efficient entry and patio doors, including certified Therma-Tru® systems.

Yes. We provide chimney repair, repointing, flashing integration, and structural masonry restoration.

Yes. We install energy-efficient insulated garage door systems designed for New England weather.

Yes. Smart openers with WiFi control and smartphone integration are available.

Start dates vary based on season and project scope. We provide accurate scheduling and keep you informed throughout the process.

Yes. All estimates are detailed and transparent.

No.

We provide clear pricing and review scope before work begins. If changes are requested, we discuss them before proceeding.

We:

• Protect landscaping
• Use proper debris containment
• Clean up daily
• Conduct final walkthrough inspections

• In business since 1986
• Family-owned
• Licensed professionals — not salespeople
• James Hardie Elite Preferred installer
• Factory-trained crews
• Clean job sites
• Referral-based growth

This process may not make us the biggest company — but it has made us one of the most trusted.